Terms & Conditions
This Research Analyst Client Agreement is made between Marketpulse Research Services, a private limited company / corporate registered with SEBI as a Research Analyst bearing Registration No. INH000015792, having its address at Neelkunj, Sir Mukadam Mara, Ramnagar Nagpur Maharashtra 440033, acting through its Authorized Signatory / Director (Karan Narendra Dixit – SEBI Registered Research Analyst), and the Client identified in the onboarding record, invoice and consent log, holding PAN, hereinafter referred to as the "Client",. The parties agree that this Agreement governs only research services as permitted under the SEBI (Research Analysts) Regulations, 2014 and applicable circulars, FAQs, master circulars and directions issued from time to time. Where any voluntary clause in this Agreement conflicts with mandatory law or regulatory directions, the mandatory law or regulatory direction will prevail.
1. Scope of Services
1.1 The RA shall provide only research services, including research reports, market commentary, model portfolio ideas (if specifically offered), trade / investment views, and related communications concerning securities permitted under applicable law.
1.2 The RA does not execute trades on behalf of the Client, does not provide discretionary portfolio management, does not operate the Client's trading, demat or bank account, does not receive or hold the Client's funds or securities, and does not provide any assured, fixed or guaranteed return scheme.
1.3 The exact package / plan subscribed by the Client, the duration, the channels of delivery and the consideration payable shall be as stated in the checkout page, invoice, package schedule, website disclosure, or any annexure expressly incorporated into this Agreement.
1.4 If the RA provides educational material, webinars, software tools, dashboards or technology access, such components shall not dilute or alter the regulatory nature of the RA service. Securities-related research remains governed by this Agreement; purely educational or other non-SEBI services, if separately offered, should be separately disclosed and documented.
2. Packages Available on Website
As per the official website (https://marketpulseresearch.in/packages/), the following service plans are available for subscription:
| Package Name |
Validity |
Amount (Inclusive of GST) |
| Silver |
7 Days |
₹ 50,000/- |
| Gold |
30 Days |
₹ 90,000/- |
| Platinum |
60 Days |
₹ 1,78,000/- |
Offers and Terms:
• One-Time Registration Fee: A registration fee of ₹5,000 + GST is applicable for new subscriptions.
• Registration Waiver: If the full package price is paid upfront, the one-time registration fee is waived.
• Scope: All packages include 1-2 research alerts for Bank Nifty/Nifty options per day and specified targets and stop losses.
• Support: Live market customer support is available throughout the package validity period.
• Trading Days: All packages now include both trading and non-trading days.
NOTE – Company reserves the right to change subscription packages at any time.**
3. Subscription Acknowledgment and Client Election
3.1 By accepting this Agreement through digital signature, OTP-confirmed consent, checkbox consent coupled with payment and acknowledgement logs, or wet signature, the Client confirms that the Client has voluntarily elected to subscribe to the selected plan at the Client's sole discretion.
3.2 The Client confirms that the Client has read the package description, fee details, duration, communication channels, disclosures, disclaimer, privacy notice, grievance matrix and the Most Important Terms and Conditions (MITC) disclosed by the RA.
3.3 No research service shall be rendered and no fee shall be treated as finally appropriated by the RA until the Client's consent required under applicable law has been captured and preserved in a manner capable of being reproduced.
4. KYC, Identity, Contact and Beneficial Ownership
4.1 The Client shall provide accurate and complete KYC, identity, contact and other onboarding information as required by SEBI, PMLA-related norms, KRA requirements, the RAASB framework and the RA's lawful internal compliance process.
4.2 The Client shall promptly update the RA regarding any change in name, address, mobile number, email address, PAN, constitution, authorized signatory, bank details or any material KYC attribute.
4.3 The Client authorizes the RA to verify, fetch, validate, store, update and preserve KYC records through KRA / CKYC / regulated service providers / authorized technology vendors lawfully engaged by the RA, subject to applicable law.
4.4 If the Client is a non-individual, the Client shall disclose authorized signatories, ultimate beneficial owners, controlling persons, and any person on whose behalf the services are being availed or the payment is being made.
4.5 If KYC is incomplete, inconsistent, unverifiable, suspicious, false, misleading, or not aligned with the payer / beneficial owner details, the RA may withhold activation, suspend service, seek additional documents, reverse onboarding, or terminate this Agreement, subject to applicable law and the refund clause.
5. Client Declarations
5.1 The Client confirms that the Client is competent to contract and is availing the RA's services for the Client's own benefit and consumption unless expressly disclosed otherwise in writing.
5.2 The Client confirms that any reliance placed on any research report, research communication, recommendation or model portfolio shall be based on the Client's own judgment, assessment, suitability evaluation and risk appetite.
5.3 The Client understands and accepts that all investment and trading in securities are subject to market risk; past performance is not indicative of future results; recommendations may not always be profitable; and no recommendation provides any assurance of returns.
5.4 The Client shall not share with the RA any OTP, password, MPIN, TOTP, login credential or other access credential for the Client's trading account, demat account, bank account, wallet or payment instrument.
5.5 The Client shall not forward, copy, redistribute, sell, resell, republish, broadcast, post publicly, or permit unauthorized access to paid research content, channels, reports, dashboards, recordings or messages supplied by the RA.
5.6 The Client acknowledges that any unauthorized sharing, impersonation, credential misuse, account misuse, or false dispute raised by the Client or someone acting through the Client may result in suspension / termination of service and legal action.
6. Research Analyst Declarations
6.1 The RA declares that it is duly registered with SEBI as a Research Analyst and is legally entitled to provide the research services contemplated under this Agreement, subject to the continued validity of its registration and compliance status.
6.2 The RA declares that it possesses the registration, qualifications, certifications and internal controls required by applicable law to provide the services covered by this Agreement.
6.3 The RA declares that the services provided hereunder do not conflict with or violate any applicable law, regulation, contract or instrument binding on the RA.
6.4 The RA confirms that it shall comply with applicable conflict-of-interest, disclosure, record-keeping, grievance redressal, advertising, communication and conduct requirements.
7. Fees, Taxes and Payment Mode
7.1 For Individual and HUF clients, the RA shall charge fees only within the ceiling prescribed by SEBI / RAASB from time to time. For non-individual clients and accredited investors, fees may be negotiated bilaterally, subject to applicable law.
7.2 Statutory taxes, levies and duties, if applicable, shall be extra unless expressly stated otherwise on the invoice or checkout page.
7.3 Fees may be charged in advance only to the extent permitted by applicable SEBI requirements prevailing on the date of collection.
7.4 Payments shall be made only through lawful modes such as cheque, bank transfer, UPI, card, payment gateway or CeFCoM (if and when adopted), into the official account(s) or payment links notified by the RA through authorized channels. Cash shall not be accepted.
7.5 The Client shall make payment only after verifying the RA's official payment details on the official website / app / invoice / authorized communication. The RA shall not be responsible for payment made by the Client to any impersonator, unauthorized person, unapproved account or spoofed communication not issued through the RA's authorized channels.
7.6 The RA may issue invoice(s), receipt(s), payment acknowledgement(s) and tax document(s) to the Client's registered email address or through the Client dashboard / application.
8. Third-Party Payment - Restricted Acceptance
8.1 As a default compliance position, payment should be made by the Client from the Client's own bank account, UPI ID, card or payment instrument.
8.2 If payment is made by any third party, the RA may, at its sole compliance discretion, refuse to activate services unless all required third-party payer declarations, KYC, relationship details, payment proofs and indemnities are received in form and substance satisfactory to the RA.
8.3 Acceptance of a third-party payment does not create any advisory, contractual, beneficial or access right in favor of the third-party payer unless the payer is separately onboarded in writing as a client or co-client in accordance with applicable law.
8.4 Where third-party payment is accepted, the Client and the third-party payer shall be jointly and severally bound by the third-party payment declaration and indemnity annexed separately or executed contemporaneously.
8.5 The RA may suspend access, reverse activation or refuse renewal if a third-party payment creates compliance concern, beneficial-ownership ambiguity, bank / gateway dispute risk, anti-fraud concern, or documentary mismatch.
9. Risk Disclosure and No Assured Returns
9.1 The Client acknowledges that securities markets are volatile and involve the risk of partial or total capital loss, adverse price movements, illiquidity, market gaps, leverage risk, event risk, regulatory risk, operational risk, technology risk and data risk.
9.2 The RA does not guarantee returns, profits, accuracy, completeness, timeliness or risk-free outcomes. All opinions, projections and estimates are based on information and assumptions available on the relevant date and may change without notice unless specifically updated.
9.3 Any investment decision, execution decision, position sizing, stop-loss practice, leverage decision, hedging decision and tax consequence remains the sole responsibility of the Client.
9.4 No client grievance shall be maintainable merely because the market moved contrary to a recommendation, a stop-loss was hit, a target was not achieved, the Client booked loss / profit earlier or later than the recommendation, or the Client did not achieve expected returns.
10. Conflict of Interest and Regulatory Disclosures
10.1 The RA shall make disclosures and manage actual or potential conflicts of interest in accordance with applicable SEBI / RAASB regulations, circulars and directions.
10.2 Where required, the RA shall disclose material conflicts, financial interest, compensation-related matters, trading restrictions, model-portfolio disclosures, use of AI in research support (if applicable), or other mandated disclosures at the time required by law.
10.3 The Client acknowledges that regulatory disclosures form an integral part of the service documentation and may be published through reports, website disclosures, app screens, authorized emails, or other preserved communication modes.
11. Authorized Communication Channels
11.1 The RA shall deliver research services only through the channels expressly notified by the RA, which may include official website, mobile application, client dashboard, official email domain(s), recorded calls, official Telegram / WhatsApp / SMS / push-notification channels, or other official channels notified in writing.
11.2 The Client shall act only on communications received through authorized channels. The RA shall not be liable for spoofed messages, fake profiles, cloned channels, lookalike domains, unauthorized callers or forged screenshots not originating from the RA's authorized channels.
11.3 The Client consents to receiving service-related communications, alerts, acknowledgements, invoices, renewal messages, compliance notices, KYC follow-ups and grievance responses through the Client's registered contact details.
12. Intellectual Property and Permitted Use
12.1 All reports, research notes, screeners, dashboards, data compilations, watchlists, model portfolios, audio / video recordings, templates and related content provided by the RA are proprietary and are licensed only for the Client's personal internal use, unless otherwise expressly stated.
12.2 The Client shall not reproduce, distribute, forward, sell, license, publish, commercially exploit or create derivative public content from the RA's paid content without prior written consent.
12.3 The RA may watermark, track, log, trace or otherwise monitor access and dissemination of its content for compliance, anti-piracy, grievance handling, fraud prevention and evidence preservation purposes, subject to applicable law.
13. Duration, Renewal, Suspension and Termination
13.1 This Agreement shall remain in force for the subscription period corresponding to the selected package / invoice unless earlier suspended or terminated in accordance with this Agreement or applicable law.
13.2 The RA may suspend service, pending verification or inquiry, if there is KYC deficiency, non-payment, chargeback risk, impersonation, data mismatch, account sharing, abusive conduct, regulatory concern, suspected unlawful activity, breach of terms, or any security incident.
13.3 Either party may terminate the service in accordance with the agreed terms and applicable law. Termination by the Client shall not be founded merely on dissatisfaction with market outcome, loss, low accuracy, volatility or non-achievement of expected returns.
13.4 If the RA's SEBI registration is suspended or cancelled in a manner that legally requires service discontinuation, the RA shall process refund of the residual proportionate fee for the unexpired period as required by law.
13.5 In any pre-mature termination covered by applicable SEBI requirements, the Client shall be entitled only to the refund treatment permitted under the then-applicable law for the unexpired period, after adjusting taxes and any reversal already passed through to statutory authorities or processors if legally permissible.
13.6 Expiry or termination of the subscription does not affect accrued rights, prior breaches, payment obligations already incurred, record retention obligations or the continuing clauses relating to evidence, confidentiality, intellectual property, indemnity and dispute handling.
14. Refund Principles
14.1 Refund, if any, shall be governed by mandatory SEBI requirements prevailing on the relevant date and this Agreement shall be read down accordingly if any contrary voluntary wording appears elsewhere.
14.2 The RA shall not be obliged to refund any amount merely because a recommendation resulted in loss, because the Client disagreed with the view, or because the Client did not trade or traded differently.
14.3 Where onboarding is refused before activation due to unresolved KYC, fraud concern, payer mismatch or regulatory concern, the RA may reverse the transaction in accordance with law and documented processor workflow.
15. Grievance Redressal and Escalation
15.1 Any grievance relating to non-receipt of research report / message, missing content, onboarding issue, payment acknowledgement, wrongful activation, technical deficiency or other service deficiency shall first be raised with the RA through the official grievance contact details notified on the website / app / invoice.
15.2 The RA shall endeavor to resolve grievances within the timelines prescribed by SEBI / RAASB from time to time.
15.3 If the Client is not satisfied with the RA's response, the Client may escalate the matter through SEBI SCORES and thereafter through the Smart ODR mechanism, in accordance with the then applicable regulatory process.
15.4 The parties agree that preservation of digital records, acknowledgement logs and prior grievance correspondence shall be relevant for dispute resolution.
16. Data Protection, Privacy and Record Preservation
16.1 The RA may collect, store, verify, process and preserve the Client's personal information, KYC information, transaction details, device metadata and communication records for compliance, servicing, fraud prevention, audit, regulatory inspection, grievance handling, legal defense and evidence preservation.
16.2 The RA shall not disclose confidential client information except with the Client's consent, to regulated / contractual service providers acting for the RA, or where disclosure is required by law, regulatory direction, court order, payment investigation, bank / gateway dispute, audit or lawful enforcement request.
16.3 The Client expressly consents to maintenance of records of interactions including call recordings, meeting notes, emails, chats, OTP logs, checkbox logs, webform submissions, payment logs, invoices, KYC logs, IP address logs, timestamps and system audit trails, to the extent permitted by law.
16.4 The RA may preserve hash values, document version IDs, clickstream records and other integrity markers to demonstrate what terms, disclosures and declarations were presented and accepted by the Client.
17. Electronic Consent and Evidentiary Value
17.1 The Client agrees that the following may collectively or independently constitute valid evidence of consent, onboarding, subscription, payment authorization and delivery, to the extent permitted by law: OTP verification, checkbox consent, click-wrap acceptance, digital signature, e-sign, wet signature upload, email confirmation, WhatsApp acknowledgement, call recording, payment gateway logs, bank records, invoice logs, IP logs, device logs, timestamps, CRM records and version-controlled agreement copies.
17.2 The Client agrees that a digitally stored copy of this Agreement, together with the preserved acceptance record and payment trail, may be produced by the RA in regulatory, banking, gateway, ODR, arbitration, court or other lawful proceedings as evidence of the transaction and the Client's acceptance, subject always to admissibility rules and applicable law.
17.3 The Client waives any objection based solely on the electronic form of the record if the RA is able to demonstrate integrity, provenance and acceptance of the record.
18. Third-Party Claims, False Disputes and Indemnity
18.1 The Client shall indemnify and keep indemnified the RA, its directors / officers / employees / affiliates / authorized representatives from losses, reversals, chargebacks, gateway holds, bank clawback, regulatory costs, claims, complaints, reasonable legal expenses and liabilities arising from: (a) false or misleading KYC / payer information; (b) unauthorized sharing of access or content by the Client; (c) any false allegation that a validly authorized payment was unauthorized; or (d) breach of this Agreement by the Client.
18.2 If a third-party payer is involved, the separate third-party payment declaration and indemnity shall additionally apply and both the Client and payer may be proceeded against jointly or severally, subject to law.
18.3 Nothing in this clause excludes liability for the RA's fraud, willful misconduct or liability that cannot lawfully be excluded.
19. Limitation of Liability
19.1 The RA shall not be liable for indirect, incidental, consequential, special, reputational or opportunity losses, including loss of profit, loss of trading opportunity, tax consequences or third-party claims arising merely from the Client's use of the research service, except to the extent such exclusion is prohibited by law.
19.2 The RA shall not be responsible for losses caused by telecom outages, exchange outages, platform downtime, market gaps, broker execution problems, delayed market data from third parties, device compromise on the Client side, malware, SIM-swap, spoofing or the Client's failure to verify authorized channels.
19.3 This clause shall not exclude the RA's liability to the extent arising from fraud, willful misconduct or other non-excludable statutory liability.
20. Force Majeure, Severability, Amendments and Governing Law
20.1 Neither party shall be liable for delay or failure caused by events beyond reasonable control, including natural calamity, war, civil disturbance, change in law, system outage, cyber incident, telecom failure, exchange disruption or governmental restriction, provided the affected party acts reasonably to mitigate the effect.
20.2 If any clause is invalid or unenforceable, the remaining clauses shall continue to the extent lawful, and the invalid portion shall be read down to the minimum extent necessary.
20.3 Any additional voluntary amendment affecting the Client's rights or obligations shall be implemented only in a manner consistent with applicable SEBI requirements; where notice is required by law or regulatory direction, such notice shall be given.
20.4 This Agreement shall be governed by the laws of India. Regulatory grievance routes under SEBI / SCORES / Smart ODR shall remain available as per law. Subject to mandatory statutory forums, courts at Mumbai, Maharashtra shall have jurisdiction.
21. Entire Agreement, MITC and Order of Precedence
21.1 This Agreement, together with the MITC, invoice / plan schedule, website disclosures, authorized channel disclosures, privacy notice, grievance matrix, risk disclosure, third-party payment declaration (if any), and preserved acceptance record constitutes the full agreement for the subscribed research service.
21.2 In case of inconsistency, the following order of precedence shall apply: mandatory law and SEBI / RAASB requirements; MITC; this Agreement; invoice / schedule; operational communications.
21.3 The Client confirms that the Client has read and understood this Agreement, the MITC and the package details, and accepts the same voluntarily.
Annexure A - Most Important Terms and Conditions (MITC) Acknowledgment
Use this annexure as the client-facing MITC block or checkbox-linked expandable text. It should be shown in addition to, not instead of, the core agreement.
1. The RA provides research services only. The RA cannot execute or carry out any trade (purchase / sell transaction) on behalf of the client.
2. The fee charged by the RA is subject to the ceiling prescribed by SEBI / RAASB from time to time for Individual and HUF clients; statutory charges are extra; the ceiling does not apply to non-individual clients / accredited investors where law permits bilateral pricing.
3. Advance fee, if charged, shall not exceed the period permitted by SEBI on the date of collection.
4. In case of pre-mature termination of RA services, refund, if any, shall be processed for the unexpired period strictly in accordance with the applicable SEBI requirements then in force.
5. Fees may be paid only through the permitted modes such as cheque, online bank transfer, UPI, card or CeFCoM if adopted. Cash payment is not allowed.
6. The RA must comply with the applicable regulations, circulars and directions relating to disclosure and mitigation of actual or potential conflict of interest.
7. Any assured / guaranteed / fixed return scheme is prohibited by law. The RA cannot guarantee returns, profits, accuracy or risk-free investments.
8. Any investment based on research reports is subject to market risk. There is no recourse to claim losses merely because an investment based on the recommendation resulted in loss.
9. SEBI registration, RAASB enlistment and NISM certification do not guarantee performance or assure returns.
10. For grievances, the client should first contact the RA, then may escalate to SCORES and thereafter Smart ODR in accordance with applicable law.
11. Clients must keep mobile number and email ID updated at all times.
12. The RA shall never ask for the client's trading, demat or bank login credentials or OTPs. Never share such information with anyone.
22. MISCELLANEOUS
Each party agrees to perform such further actions and execute such further agreements as are necessary to effectuate the purposes hereof.
You accept that you have read all the text in this document carefully in detail and you have understood and accepted ail the mentioned terms and conditions as well as all the terms and conditions including all the disclaimers, disclosures, and policies mentioned in the official website of Marketpulse Research Services firm (https://marketpulseresearch.in/) You officially accept all the terms and conditions laid by Marketpulse Research Services firm in a digital confirmation/consent via this document, the confirmation/consent provided by you may act as final notification & confirmation and it implies that you have understood and accepted all the risks involved in the trading/ investing activity in the stock market.
We request you to acknowledge and confirm all the terms and conditions mentioned above in this document by clicking on the “Yes I Agree” button below in this document. Marketpulse Research Services Firm will consider these details and your consent/ acceptance of all the above terms and conditions to be final and will be taken on an as-is basis for all our services and products to which you may subscribe with us. On receipt or non-receipt of your confirmation to the Terms and Conditions of the above document, the above consent/ confirmation will be considered true and will be used in all our active records.
By signing this agreement, the client acknowledges and agrees to comply with all terms set forth by the Research Analyst. The client understands that investment involves risk and there are no guaranteed returns.
